How Our Privacy Policy Covers Wallet Records
Our Privacy Policy separates account data from payment confirmation so you can understand each record. We use your phone number and verification result to maintain account access, while a DANA, OVO, GoPay or QRIS reference helps us match a deposit or withdrawal request to the correct
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account. Bank transfer and virtual account records may also be checked when you ask us to trace a payment. We retain records only for the operational, dispute and legal periods that apply to the service. Access depends on local law, and we do not describe any
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route as available where local law does not permit it. Ask us to explain a record, correct an error or confirm the handling of your request through the account help path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.